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June 28, 2011
Adobe Introduces Managed Services For Connect
By Ken Molay
Adobe quietly put an announcement on their blog this morning that Adobe Connect customers now have an option to use the product in a managed services context. If that phrase means nothing to you, stay with me and I'll explain.

Web conferencing was one of the early successes in Software as a Service applications (aka: SaaS, hosted applications, cloud computing). Customers could sign up to use the application and instantly have it available via the web. Companies did not have to install or maintain the programs on their own data center computers. This is still the most common implementation of web conferencing (I am using "web conferencing" as a generic in this article to encompass web meetings, webinars, and webcasts).

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